Shipping Details
At Faisal Net Tools, most of our products are delivered digitally, including courses, training materials, and gift cards. This policy outlines our digital delivery process, estimated delivery times, and exceptions.
1. Digital Products
Since our offerings include online courses, digital training materials, and gift cards, there is no physical shipping involved. All digital products are delivered electronically to your provided email address.
Delivery Process for Digital Products
- Courses and Training Programs: Once your purchase is confirmed, you will receive an email with access details, including login credentials or access instructions, within 1-2 hours. You may also access course materials on our website if applicable.
- Gift Cards and Replenishment Services: Digital gift card codes and account credits are delivered via email within 1-2 hours after purchase. Please ensure your email address is accurate to avoid any delays.
Delivery Times
- Immediate Access: Most digital products are accessible within 1-2 hours. If immediate access is unavailable, we will ensure delivery within 24 hours.
- Order Confirmation: After placing your order, you will receive a confirmation email with your purchase details. If you do not receive this confirmation, please check your spam folder or contact us.
2. Shipping for Physical Products
If we begin offering physical items in the future, such as printed certificates, books, or merchandise, they will be shipped according to the following guidelines:
- Shipping Method: Reputable carriers will be used to ensure reliable delivery.
- Shipping Locations: Physical shipping will be available within Pakistan or to specified international regions.
- Shipping Fees: Additional shipping fees may apply, depending on the item and location.
- Estimated Delivery Time: Physical items typically arrive within 7-14 business days, depending on location.
3. Tracking and Support
If you experience any issues accessing your digital products or have questions about physical shipping, please contact us:
- Email: faisalashrafpatra@gmail.com
- Phone: +923296480753
4. Exceptions and Special Cases
- Delayed Delivery: In rare cases, digital delivery may be delayed due to technical issues. If your purchase is not delivered within 24 hours, please contact us for assistance.
- Incorrect Email Address: Please ensure the accuracy of your email at checkout. If you provide an incorrect email, contact us immediately to update your information.
This policy is intended to ensure clarity and timely delivery of our digital products. For further assistance, please reach out. We are here to help ensure a smooth experience with Faisal Net Tools.
This Shipping Details policy outlines the delivery process for digital and future physical products, aiming to provide transparency and support to our customers.