Refund Policy

At Faisal Net Tools, we aim to provide high-quality services and customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds are granted for our courses, training programs, and digital gift card services.

1. Courses and Training Programs

Our refund policy for courses and training programs includes the following guidelines:

  • Refund Eligibility: If you are unsatisfied with a course, you may request a refund within 7 days of the purchase date. Refunds are only available for courses that have not been fully accessed or completed. After 7 days, refunds are not available.
  • Partial Refunds: If you have accessed part of a course, we may issue a partial refund at our discretion.
  • Request Process: To request a refund, please contact us at faisalashrafpatra@gmail.com or call +923296480753. Provide your order details and reason for the refund request.
  • Refund Processing Time: Approved refunds will be processed within 5-10 business days. The refunded amount will be credited to the original payment method.

2. Digital Gift Cards and Replenishment Services

Due to the nature of gift cards and online account replenishment services, these purchases are non-refundable. Once a gift card code or account credit has been issued, it cannot be returned, canceled, or refunded.

Please ensure the accuracy of your purchase before completing the transaction. If you encounter an issue with a gift card or code, please contact us, and we will assist in resolving the issue where possible.

3. Special Circumstances

In certain special cases, such as billing errors or technical issues, we may issue a refund or credit. Each case will be reviewed individually. For assistance, please contact us directly.

4. Contact Us

For questions or assistance regarding our Refund Policy, please reach out:

  • Email: faisalashrafpatra@gmail.com
  • Phone: +923296480753

We are committed to providing a fair and transparent refund process. If you have concerns about a purchase, please contact us, and we will do our best to assist you.

This policy ensures clarity and fairness for both Faisal Net Tools and our valued customers. Thank you for understanding and respecting these guidelines.

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